Hospitality

Happy and engaged staff, award compliance and cost control are critical to your business.

Trusted by organisations across hospitality

Delivering outstanding service requires outstanding human capital management software

Having the right people, at the right time, with the right skills, and the right attitude makes a huge difference to your bottom line - your customers' experience depends on them. Humanforce can help build your employee value proposition (EVP) to foster happy, engaged and productive staff, while giving you compliance confidence and cost control.

Real-time cost control

Through real-time feedback during the rostering process, managers have access to targeted tools needed to improve cost control.
- Roster integration with your point-of-sale (POS) system
- Award interpretation engine is tied into sales budgeting
- Any variations to staffing numbers or hours automatically calculate wage costs in real-time

How we solve this:

Maintain compliance with HIGA

Maintaining compliance with the Hospitality Industry General Award (HIGA) is made easy, with award interpretation and Fair Work API integration
- Annualised salary reporting requirements are built in, removing the need for external reports
- Ensure compliance with consistent onboarding processes for each employment type across all your venues
- Ensure your staff are paid correctly through our award interpretation engine

How we solve this:

Build your employee value proposition (EVP)

Engaged and productive employees, enabled with the right technology makes a huge difference to your bottom line.
- Communicating with managers and peers, bidding or swapping shifts, and clocking on/off are made easy via our mobile app
- Provide employees access to perks and benefits with Thrive Wellbeing
- Workforce analytics on performance, engagement & attrition provide insights and help make informed decisions

How we solve this:

  • Payroll processing bought in-house, saving costs
  • Realtime communication & forecasting
  • Roster management & automation
Thanks to those little alerts Humanforce gives you, you can spot the anomalies so quickly. Payroll processing never takes me more than an hour now, so we’re actually saving time and money on processing, even though we’ve more staff.
Allisha BarrattGeneral Manager
If you're looking for ways to improve your employee experience and drive engagement, I recommend Humanforce Thrive
Jenny McKieChief People Officer
  • Streamlined check-in processes save time and add security
  • Single platform to manage all operations and agency staff
  • Review and respond to live traffic, adjust rosters on the go based on demand
Humanforce is great for us in staffing, consistency is great, we can see where everyone has worked in the past, just a click of a button and then it’s on the screen. The time that we used to spend manually adding and changing times and people and hours of work, we can also do that as a bulk edit now, which is great for us.
Alison GrayDirector Of Human Resources
  • Cost control and advanced forecasting
  • Realtime communication
  • Roster management & automation
Rostering is so much easier now, quite a few of our rosters don’t change that much over time, so it’s great to be able to duplicate them. And if we do need to make changes, everything is so much more transparent.
Lynette KaiserAccounts Manager

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