Search Search Better cost controls and profitability with Humanforce’s hospitality workforce management solution.
Awards complexity, payroll processing challenges, and cultural issues have resulted in huge crackdowns and underpayment penalties in the hospitality industry.
Once properly configured, Humanforce helps you eliminate human error through automated Award Interpretation features that assists you to keep accurate records and reporting.
Awards and penalty rates, as well as public holiday and weekend replacement staff, can quickly blow up wage budgets for hoteliers, restaurants, bars, and events spaces.
Costed rosters in Humanforce keep costs in check and can be integrated with reservation data to ensure efficient rostering and more profitable operations.
Your staff are the face and voice of your organisation. If they’re unhappy or disengaged on the job, it’s difficult to deliver the type of high-value experiences your customers expect.
Hospitality staff appreciate the autonomy to manage their shifts, availability, and leave in the Humanforce Mobile App, while collaboration features like messaging and noticeboards keep workers connected and up-to-date on any latest changes.
With tight margins across all sectors of hospitality, organisations can’t afford scheduling over runs, rostering errors, or compliance penalties. Humanforce mitigates these risks with a solution that’s built on a promise of total visibility for owners, managers, and workers at all levels.
Tight margins in the hospitality industry meant AccorHotels Australia recognised its need to improve cost control through roster costing and workload forecasting.
“The biggest advantage we have is that we can get the wage report the next morning, whereas it used to be weekly. All the key indicators are all uploaded by 10am and then we can create a report that will show us the wage cost for that particular day.”
Benjamin Pozhuvelil, Senior Financial Director
Benjamin Pozhuvelil,
Senior Financial Director
“The biggest advantage we have is that we can get the wage report the next morning, whereas it used to be weekly. All the key indicators are all uploaded by 10am and then we can create a report that will show us the wage cost for that particular day.”
“I used to dread Mondays. I'd spend most of the day doing rosters and payroll. Timesheets were manual. Allowances were manual. We used basic spreadsheets that broke down the hotel's departments by day.”
Allisha Barratt, General Manager
Allisha Barratt,,
General Manager,
“I used to dread Mondays. I'd spend most of the day doing rosters and payroll. Timesheets were manual. Allowances were manual. We used basic spreadsheets that broke down the hotel's departments by day.”
Humanforce is trusted by the following Hospitality organisations
Humanforce has transformed more than 1300 businesses, including many leading Hospitality organisations. Here’s why we know we can help you achieve your business goals:
Part-time and casual workers rate their team as the #1 main reason they enjoy their work.
More than 1/3 of staff are frustrated by a lack of flexibility for swapping, dropping, or picking up shifts.
83% of job seekers would be more likely to accept an offer for casual or part-time work with an employer that utilises workforce technology.
74% of employees would prefer to use software for shift availability, rostering, payroll, and work time management.
Automated time and attendance tracking benefits your hospitality business in several ways. First, it’s error- and fraud-free, meaning that it’s not possible for employees to make a mistake. Second, it makes managing exceptions – such as workers going home sick – simple to manage. Because you can trust that your information is always correct and that your people are where they’re supposed to be, your planning, budgeting, and reporting is always on-track.
That depends on your hospitality business’s team. Imagine that your manager has a team of 25 employees, each of whom work 3 shifts a week. In that case, your manager has to approve 75 timesheets each week. If each one takes about 2 minutes to check – and that your manager is spending about 20 minutes on average following up on errors or exceptions – that's almost 3 hours a week of admin time. With automation, clocking, and authorisation by exception, your manager could reduce this down to just 20 minutes spent following up on those timesheets that fell outside of normal expectations.
We can! Our customers face some of the most complex award requirements and compliance needs in the world. That’s why we’ve built our system to be highly configurable and to suit any type of award or compliance requirements.
Humanforce’s engagement tools are built around the core concepts of better communication and autonomy. People like to connect and feel as if they’re in control, which is why we’ve designed our engagement tools to drive efficiency by speeding up monotonous processes, while also making people feel that their time and input are valued.
Most hospitality teams prefer to work with automated Time & Attendance systems because they make their lives easier. In any case, Humanforce works directly with you and your team to ensure we're not disrupting existing processes. This is all about making life easier, quicker, and more convenient - not about watching the clock!
If your shifts are understaffed due to scheduling errors, it’s difficult to provide the level of service your customers expect from your hospitality business. Automated rostering and scheduling through Humanforce minimises errors, keeping both your customers and your employees happy.
Pretty much anything! Our solution is highly configurable and can be set up according to your unique needs, whether you’re hosting a project involving many thousands of people over several weeks, a sports match lasting 90 minutes, or a child's birthday party.
Automated time and attendance tracking benefits your hospitality business in several ways. First, it’s error- and fraud-free, meaning that it’s not possible for employees to make a mistake. Second, it makes managing exceptions – such as workers going home sick – simple to manage. Because you can trust that your information is always correct and that your people are where they’re supposed to be, your planning, budgeting, and reporting is always on-track.
That depends on your hospitality business’s team. Imagine that your manager has a team of 25 employees, each of whom work 3 shifts a week. In that case, your manager has to approve 75 timesheets each week. If each one takes about 2 minutes to check – and that your manager is spending about 20 minutes on average following up on errors or exceptions – that's almost 3 hours a week of admin time. With automation, clocking, and authorisation by exception, your manager could reduce this down to just 20 minutes spent following up on those timesheets that fell outside of normal expectations.
We can! Our customers face some of the most complex award requirements and compliance needs in the world. That’s why we’ve built our system to be highly configurable and to suit any type of award or compliance requirements.
Humanforce’s engagement tools are built around the core concepts of better communication and autonomy. People like to connect and feel as if they’re in control, which is why we’ve designed our engagement tools to drive efficiency by speeding up monotonous processes, while also making people feel that their time and input are valued.
Most hospitality teams prefer to work with automated Time & Attendance systems because they make their lives easier. In any case, Humanforce works directly with you and your team to ensure we're not disrupting existing processes. This is all about making life easier, quicker, and more convenient - not about watching the clock!
If your shifts are understaffed due to scheduling errors, it’s difficult to provide the level of service your customers expect from your hospitality business. Automated rostering and scheduling through Humanforce minimises errors, keeping both your customers and your employees happy.
Pretty much anything! Our solution is highly configurable and can be set up according to your unique needs, whether you’re hosting a project involving many thousands of people over several weeks, a sports match lasting 90 minutes, or a child's birthday party.
View Humanforce’s coverage of today’s most pressing labour management issues facing Hospitality organisations.
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See everything you need from a central source with more than 100 integrations available. Need a custom integration? Humanforce can configure custom connections with a number of different payroll providers and industry platforms.
When your systems speak directly with each other, you save time uploading, downloading, and reformatting data.
When all of your data is exactly where it needs to be, you gain a clearer idea of what's going on in your business.
When you know, at a glance, what's going on in your organisation, you can make better, more informed business decisions.
Let Humanforce help make your Hospitality workforce exceptional.
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