Improving Aged Care Worker Retention in Challenging Times


Few industries have been as hard hit by the COVID-19 pandemic as aged care. Moving forward, facilities will have to recover from not just tragic losses of life but also the reduced available workforce and changing staff expectations. 

Companies will need to adapt – and retaining a well-trained workforce will be critical in doing so. Our ebook Improving Aged Care Worker Retention in Challenging Times explores how aged care organisations can achieve this. We look at:

  1. Post-Pandemic Expectations for Aged Care Organisations - The aged care sector has long struggled with balancing financial viability, worker retention and quality of care. These issues are likely to come under the spotlight when the Australian Royal Commission into Aged Care Quality delivers its final report in 2021.

  2. Casual Worker Retention in Aged Care - Casual workers enable aged care organisations to better meet shifting resident needs and numbers while also running financially lean operations.

  3. Understanding and Attracting the Casual Aged Care Worker - Casual workers have different wants and expectations to regular staff. Fortunately, aged care facilities will find that meeting these expectations won’t just attract casual staff. It will also help the facilities run more efficiently, providing they have the requisite systems in place to manage it.

  4. How Technology can help Engage and Retain the Casual Aged Worker - Company culture is critical to staff engagement, and this has only become more important in these trying times. Casual workers are more likely to feel isolated, as they work changing shift times and locations. With technology, however, companies can include casual workers in team-building initiatives – and in doing so, ensure they feel appreciated and motivated.