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Ensuring what’s happening on the field (or on the stage) appears as effortless as possible and that the fan experience never falters requires effective and efficient workforce management practices. Our guide outlines the key role that workforce management technology can play in creating more cost-effective, compliant operations.
What is strategic workforce management?
Put simply, strategic workforce management is about aligning an organization’s people operations with business needs — ensuring the right people, with the right skills, are in the right place at the right time, and ultimately paid correctly for the work they do.
Unlike reactive or ad-hoc scheduling, strategic workforce management takes a longer-term, integrated view of how rostering, time and attendance, leave management, and compliant pay fit together to enhance both efficiency and fan experience.
What’s included?
Our guide details five key challenges being faced by most Events & Stadiums organizations:
Pay compliance and tackling complexity at scale
System integration – connecting your tech stack
Challenging multi-role/multi-department scheduling
Lack of data-driven insights
A poor fan experience, often caused by a poor employee experience (EX)
The role of workforce management technology
Our guide covers the key role that workforce management software can play in easing these challenges.
Solutions found within Humanforce’s human capital management (HCM) suite, for example, include the Pay Rules Engine to manage complex pay conditions, our Time & Attendance solution to enable more accurate clocking in and out, and the Event Scheduling features found within our Rostering & Scheduling solution, which has been purpose-built for events-based employers.
All of these are facilitated by the Humanforce Work App, which puts key information into the hands of on-the-go workers and managers.
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