Accor Group
The sixth largest hotel group in the world, AccorHotels has a wide portfolio. In Australia, key brands include Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, the Sebel, Grand Mercure, Mercure and Ibis.
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10/12/2020
Challenge
Before Humanforce, payroll was a time consuming and error prone process, having to cover the cost of using an outsourced payroll system and then having someone check the details were all correct meant this was also costly.
“We were effectively paying twice: one monthly fee for the payroll, and another for a resource to check what we sent them! Compared to the way we work now, it was so much more expensive.” Says Yusi.
Having to comply with pay regulations in different states across the country added complexity, and made forecasting and cost control very difficult. Sharing staff across sites, compare rosters between stores and controlling wage costs was near on impossible.
As a growing business, Sheike recognised that if they didn’t fix issues relying on manual process, then the problems would grow too.
Solution
With Humanforce, Sheike has complete visibility over rosters, availability and leave – at all times – which allows simple forecasting, planning and budgeting.
“Now we do it all ourselves, so we have complete visibility over our rosters, availability and leave. Wage control used to be nigh on impossible. Now, each store has the information it needs to stay in control of costs, and that of course aids group profit.”
All the different wage regulations in the different States are handled by one system. So staff are paid the right rates for their age and times on shift, no matter what store they work in.
Time theft is no longer a concern now finger vein scanners are used.
I was introduced to Humanforce and realised just how much control we could wrestle back, how many errors we could prevent, and how much more efficient, accountable and accurate we could be. 
– Yusi Newnham, CPA Finance Manager, Sheike
Results
● Attribution of labour costs
● Real-time reporting and forecasting
● Biometric authentication for complete visibility
● Payroll processing time saved and errors reduced
● Multiple store rostering, allows for staff to ‘float’ across different stores as required
The sixth largest hotel group in the world, AccorHotels has a wide portfolio. In Australia, key brands include Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, the Sebel, Grand Mercure, Mercure and Ibis.
With multiple cleaning contracts across all types of venues, Clean Event Services needed to change the way that they worked, that’s why they asked Humanforce to implement a system across their stadium, racing event and shopping teams.
Cubic is a market leader in the commercial fit-out industry delivering bespoke and beautiful interiors for iconic buildings and landmarks. With offices in Sydney and Perth, the privately-owned company who provides high quality commercial projects to the commercial, retail, hospitality, entertainment industries and government sector since 1995 – engaged Humanforce to automate their time-consuming and error-prone manual processes.
The sixth largest hotel group in the world, AccorHotels has a wide portfolio. In Australia, key brands include Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, the Sebel, Grand Mercure, Mercure and Ibis.
With multiple cleaning contracts across all types of venues, Clean Event Services needed to change the way that they worked, that’s why they asked Humanforce to implement a system across their stadium, racing event and shopping teams.
Cubic is a market leader in the commercial fit-out industry delivering bespoke and beautiful interiors for iconic buildings and landmarks. With offices in Sydney and Perth, the privately-owned company who provides high quality commercial projects to the commercial, retail, hospitality, entertainment industries and government sector since 1995 – engaged Humanforce to automate their time-consuming and error-prone manual processes.
