Accor Group
The sixth largest hotel group in the world, AccorHotels has a wide portfolio. In Australia, key brands include Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, the Sebel, Grand Mercure, Mercure and Ibis.
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10/12/2020
Challenge
Prior to Humanforce, Jack Inglis Friendship Hospital had relied on manually processing timesheets and manual rosters. With regular discrepancies in clocking times vs rosters, hand written notes for absence and leave requests payroll was never a smooth process.
Trigger for change: Norovirus! With half the staff sick, managing rosters and scribbled sick notes was just too much paperwork for one person to handle. 65 staff didn’t get paid properly that week on Payroll. It was a big admin headache, when the focus must be on caring for patients. (It took 3 days to sort out).
Solution
The Humanforce solution focuses on both employers and employees because we know that happy people are the best workers.
“Staff can apply for leave so much more easily. Rosters are so much more visible and scanning stops arguments – there’s no debate about who was on shift when, and that means everyone gets paid for the time they’re here”. Furthermore, “the Board loves Humanforce, because if we need to change strategies they have the data to help develop fully costed plans – they’re not working in the abstract”. For managers, “Payroll is now a matter of doing some quick checks, running the report and pulling it into the payroll system”.
The Board loves Humanforce because they've got information they've never had before. If we need to change strategies they have the data to help develop fully costed plans – they’re not working in the abstract. 
– Tina Mills, General Manager, Jack Inglis Friendship Hospital
Results
● Payroll Processing Time Saved & Errors Reduced
● Improved Rostering Efficiency and Clarity
● Forecasting for Visibility & Budget Planning
The sixth largest hotel group in the world, AccorHotels has a wide portfolio. In Australia, key brands include Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, the Sebel, Grand Mercure, Mercure and Ibis.
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The sixth largest hotel group in the world, AccorHotels has a wide portfolio. In Australia, key brands include Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, the Sebel, Grand Mercure, Mercure and Ibis.
With multiple cleaning contracts across all types of venues, Clean Event Services needed to change the way that they worked, that’s why they asked Humanforce to implement a system across their stadium, racing event and shopping teams.
Cubic is a market leader in the commercial fit-out industry delivering bespoke and beautiful interiors for iconic buildings and landmarks. With offices in Sydney and Perth, the privately-owned company who provides high quality commercial projects to the commercial, retail, hospitality, entertainment industries and government sector since 1995 – engaged Humanforce to automate their time-consuming and error-prone manual processes.
