Healthcare organisations are responsible not just for delivering any type of service, but the treatment, care, and wellbeing of human beings — and with this responsibility comes the need to be competent and legitimately qualified. For larger organisations running on a busy schedule, however, it can be difficult to properly track and verify every individual in the workforce.
Consider the size and diversity of a hospital workforce: Receptionists, administrators, doctors, janitorial staff, nurses, pharmacists... and the list goes on. For HR departments and administrators attempting to keep employee records up-to-date, doing so without a centralised, intuitive repository can be nearly impossible. Just imagine having to chase up a busy nurse for a tax-file number, or a surgeon for their updated bank details.
Moreover, large and diverse workforces simultaneously pose a major compliance risk. Without a dedicated compliance management system, organisations run the risk of employing individuals with inadequate, outdated — or even fraudulent qualifications, which we covered in detail in a previous article. While these specific examples are cited within the UK NHS, any Healthcare system that mandates qualifications must be aware of employing bad actors to prevent non-compliance, hefty fines, and reputational damage.
While the above sounds a little overwhelming, Humanforce’s HR suite makes it simpler than ever to manage mass employee records and compliance obligations of large workforces. Here are two key solutions that allow Healthcare HR teams and administrators to do so.
With Core HR, Healthcare organisations are able to store employee data in a centralised repository. Whether it be employee contact information, work schedules, payroll, or job details, managers can view, edit, and track this data in real time. Even better, the self-service functionality means that employees can update their personal records themselves without having to involve managers, HR or support staff.
Organising Healthcare staff into a single, secure location gives managers a comprehensive birds-eye view of all departments. With this information, they can complete HR tasks and fast-track decision making, even during high pressure periods.
An important feature for Healthcare organisations in particular is the ability to track organisational growth & changes in real time — managers can visualise headcount distribution via a dynamic organisational chart, people directory, and calendar to see exactly who’s within the rank. They can then effectively carry out administrative and compliance-related reviews in a thorough, independent manner.
Humanforce’s Compliance Management solution is a qualifications management tool, that helps employers stay on top of not just training and education but other critical compliance-related obligations.
Managers can save time chasing employees for certifications, licences, immunisation records, visa/work rights and more through the self-service qualification portal. They can also create audit-ready data exports for reporting purposes. Other features such as mobile-friendly policy sign-off and automatic workflow document storage help ease the headache of repeatedly uploading, submitting and approving files. The team-wide compliance dashboard allows managers to easily identify and contact any staff who may need to renew or provide necessary documentation.
Finally, users can receive notifications about renewal dates for things like work visas and vaccinations before they hit, track qualifications for different job roles, and stay on top of Continuous Professional Development (CPD) requirements with training and qualifications monitoring. With CPD being mandatory for all registered health practitioners across Australia, for example, this is an essential tool.
Humanforce is the all-in-one platform for frontline and flexible workforces, offering a truly employee centred, intelligent and compliant human capital management (HCM) suite – without compromise. Founded in 2002, Humanforce has a 2300+ customer base and over half a million users worldwide. Today, we have offices across Australia, New Zealand, the US, and the UK.
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses.
To learn more about how Humanforce’s solution can help automate people processes in your business, please contact us.