Your success is our success
Your Customer Success Manager. Your Humanforce advocate.
Your Customer Success Program Manager operates as your Humanforce advocate, nourishing your overall health and instituting success programs that prioritise your business goals and strategy.
Your success journey
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Onboarding
Define success and launch fast.
Define your success plan to establish clear goals for your workforce journey and to maximise the value of Humanforce. By setting goals together we establish a long-lasting partnership between our Customer Success team and your team.
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Adoption
Your success plan and goals are driven by the adoption of key modules and features within Humanforce. We obsess about your users and how successful they are adopting Humanforce to drive outcomes that matter for your business.
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Optimisation
Tomorrow’s goals realised
Your business processes, wants and needs will change over time. With access to ongoing product innovation and consulting expertise, we will work with you to refine and optimise your Humanforce solution.
Reaching your goals faster and continuously adding value
Executive business reviews
Success plans & reports
Proactive optimisation
Adoption campaigns
Product insights