Cost-effective strategies to build leadership depth in frontline industries

Businesses with large frontline (or 'deskless') workforces often don't have the luxury of pulling busy workers aside for a lengthy leadership development program. Everyone is time-poor, and training budgets are limited. However, the cost of not developing leaders is felt in every shift: avoidable staff turnover, disengaged workers, and missed service moments.

Our webinar will offer practical, intentional and cost-effective ways to identify and develop future leaders in your frontline workplace.

We'll explore:

• How to identify employees ready for development: Using line manager input, performance reviews, and readiness signals to choose candidates intentionally

• Determine the development gaps and the best way to address them: Practical, real-life examples of leadership development in frontline industries

• How to build a business case: Understanding the business need, what to baseline, and key ROI metrics to measure impact

Speakers

Janet Curran, CEO / Managing Director, Future Institute of Australia

Over the last 33 years, Janet Curran has held a variety of senior management / leadership positions within a range of industries, including Vocational Education and Training (VET), Employment Services, Emergency Services, Mining, Insurance, Health and Aged Care.

She has extensive experience in establishing and managing the Registered Training Operation (RTO), Future Institute of Australia, where Janet is currently the CEO / Managing Director.

Janet is an accredited executive leadership coach and was the State Finalist of Telstra Business Women of the Year.  She has a strong background in developing, implementing and continuously improving quality assurance systems.

Lauren Scholtz, Senior Learning and Enablement Manager, Humanforce

Lauren is the Senior Learning and Enablement Manager at Humanforce, where she designs, builds and delivers programs to help Humans build the skills, knowledge and behaviours they need to perform at their best. She’s led everything from company-wide onboarding and leadership development to capability frameworks and continuous feedback programs and lives for creating those ‘aha’ moments in others.

Lauren has a depth of experience in HR and frontline roles, from implementing HR systems to fast-tracking grads into leadership at Flight Centre, to even earning a ‘Mouseters’ in people leadership at Disney University. Known for making complex ideas simple, Lauren blends creativity with an obsession with making processes simpler, smarter, and often AI-powered, so people can get the job done.