Hospitality

Better cost controls and profitability with Humanforce’s hospitality workforce management solution.

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Workforce Management, Your Way

Whether you’re a hotel focusing on room clearance productivity levels, a restaurant tracking bookings to staff ratios, a club managing gambling qualifications, or a venue navigating student visas, Humanforce has you covered and gets you ready for the everyday changes and the industry-wide changes that the global pandemic has created.

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Your Challenge

Compliance - Under and Over Payments

Awards complexity, payroll processing challenges, and cultural issues have resulted in huge crackdowns and underpayment penalties in the hospitality industry.

Your Solution

Automated Award Interpretation

Once properly configured, Humanforce helps you eliminate human error through automated Award Interpretation features that assists you to keep accurate records and reporting.

Your Challenge

Labour Cost Management

Awards and penalty rates, as well as public holiday and weekend replacement staff, can quickly blow up wage budgets for hoteliers, restaurants, bars, and events spaces.

Your Solution

More Profitable Operations

Costed rosters in Humanforce keep costs in check and can be integrated with reservation data to ensure efficient rostering and more profitable operations

Your Challenge

Delivering Exceptional Experiences

Your staff are the face and voice of your organisation. If they’re unhappy or disengaged on the job, it’s difficult to deliver the type of high-value experiences your customers expect.

Your Solution

Engagement Through Autonomy

Hospitality staff appreciate the autonomy to manage their shifts, availability, and leave in the Humanforce Mobile App, while collaboration features like messaging and noticeboards keep workers connected and up-to-date on any latest changes.

Modern solutions make a difference for hospitality organisations

With tight margins across all sectors of hospitality, organisations can’t afford scheduling over runs, rostering errors, or compliance penalties. Humanforce mitigates these risks with a solution that’s built on a promise of total visibility for owners, managers, and workers at all levels.

Darlene Winston
Head of People & Culture
Secure Parking

I’d definitely recommend Humanforce – they continue to innovate, they’re agile, the technologies and software they bring to the table has transformed our business.

Humanforce is trusted by the following Hospitality Organisations

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Why Humanforce Works

Humanforce has transformed more than 1300 businesses, including many leading Hospitality organisations. Here’s why we know we can help you achieve your business goals:

Winning Teams

Part-time and casual workers rate their team as the #1 main reason they enjoy their work.

Flexibility & Autonomy

More than 1/3 of staff are frustrated by a lack of flexibility for swapping, dropping, or picking up shifts.

Technology First

83% of job seekers would be more likely to accept an offer for casual or part-time work with an employer that utilises workforce technology.

Digital Preferences

74% of employees would prefer to use software for shift availability, rostering, payroll, and work time management.

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Questions for hospitality organisations

For You
For Your Team
For Your Customers

1. How can an automated Time & Attendance system support my hospitality business?

Automated time and attendance tracking benefits your hospitality business in several ways. First, it’s error- and fraud-free, meaning that it’s not possible for employees to make a mistake. Second, it makes managing exceptions – such as workers going home sick – simple to manage. Because you can trust that your information is always correct and that your people are where they’re supposed to be, your planning, budgeting, and reporting is always on-track.

2. How much time can Humanforce's Time & Attendance feature save in Hospitality?

3. Our industry has complex awards and compliance needs. Can Humanforce help?

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Industry Connectors

See everything you need from a central source with more than 100 integrations available. Need a custom integration? Humanforce can configure custom connections with a number of different payroll providers and industry platforms.

Simplify the Process

When your systems speak directly with each other, you save time uploading, downloading, and reformatting data.

See Everything at Once

When all of your data is exactly where it needs to be, you gain a clearer idea of what’s going on in your business.

Stay Ahead of the Curve

When you know, at a glance, what’s going on in your organisation, you can make better, more informed business decisions.

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Ready for the next shift?

Let Humanforce help make your Hospitality workforce exceptional.