Browse our Blog

26/05/2023

How to choose the right WFM system for your retail or hospitality business

Managing a retail or hospitality business can be challenging, especially when it comes to managing your shift-based (or ‘deskless’) workforce. Scheduling employees, tracking time and attendance, labour cost management and keeping tabs on employee productivity and satisfaction are just some of the tasks you need to handle.

18/05/2023

6 key areas to consider before investing in workforce management software

Any financial outlay for HR or workforce management technology is likely to be significant – indeed, research from Gartner shows that in 2023, 46% of surveyed HR leaders expect to increase their HR technology budget, beating out staffing and recruiting (45%) and total rewards (41%). Technology was ranked as the leading HR investment priority for the second year in a row. The Gartner research also revealed that HR leaders expect technology-related initiatives to hold the highest potential for HR function efficiency.

11/05/2023

Effective communication strategies for deskless teams

From promoting genuine and practical collaboration to enforcing clear communication, managing an organisation with deskless employees can present its own set of challenges. These challenges are even more prevalent for organisations that work within fast-paced, rapidly evolving industries. Deskless teams refer to frontline or field teams working outside a traditional office environment. They are often mobile, working on varied shift cycles on or off-site, and rely heavily on technology to stay connected and complete tasks. Effective team communication is crucial for any organisation to run smoothly, so how do you tackle this in dispersed teams? This blog will explore six strategies for effective deskless communication to help deskless teams stay connected and productive.

27/04/2023

How to take a people-centric approach to digital transformation

Change is tough. Most of us are creatures of habit, and we all know that habits are hard to break. When a change is forced upon us, say from an employer, there’s even less likelihood that we’ll enjoy it.

11/04/2023

Increase employee engagement with financial wellbeing benefits

The skyrocketing cost of living is putting pressure on many workers, but it’s often those in low-pay, highly casualised, shift-based workforces who are hit hardest. How can employers help – and why should they care?

08/03/2023

International Women’s Day 2023: Creating greater equity for deskless workers

On International Women’s Day we take some time out to fully embrace diversity, equity and inclusion (DEI) – but really that should be happening 365 days a year. DEI isn’t just a nice-to-have, it’s a must-have. In its purest form DEI is about ensuring that everyone feels included and is set up for success, regardless of gender, race, sexuality, age, and so on. It’s about creating a sense of belonging and genuine connection for each and every person. However, tackling gender equality and diversity is a marathon, not a sprint. This is unfortunately confirmed by recent statistics.

02/03/2023

Why data is the key to workforce management tech investments

According to research from Gartner, up to 9% of HR’s annual budget goes towards technology. Yet while the benefits of HR and workforce management (WFM) technology are well documented, it’s still essential to build a sound business case.

13/02/2023

Managing fatigue in shift-based workers

Anyone who has had a sleepless night can attest to the lethargy, not to mention the physical and mental impairment, which typically follows the next day. In the workplace, fatigue can have a devastating impact on health and wellbeing, which can potentially lead to errors, decreased productivity, injuries or even – tragically – fatalities.

30/01/2023

3 tips to successfully re-hire ‘boomerang’ employees

The eternal question of whether to build or buy talent to fill skills gaps has been debated for years. In 2023, why not consider the best of both worlds by re-hiring former workers?  ‘Boomerang’ employees have considerable benefits: they are familiar with the culture of their former organisation; they’ve possibly gained valuable skills and experience elsewhere; and having seen first-hand that the grass is not always greener elsewhere, they just might be the greatest advocates for your organisation. Even better, you know them, you know what they are capable of, so any ‘building’ in terms of extra skills will be marginal.